Return Policy
At The Brilla Co., we strive to provide you with quality products and a great shopping experience. Please note that we do not offer refunds on any purchases. However, we are happy to offer store credit or exchanges for items of equal value under the following conditions:
1. Eligibility: Items must be returned within [15] days of purchase in their original condition, unworn, and with all tags attached.
2. Exchanges: If you wish to exchange an item, please email our team at thebrillaco@gmail.com to arrange the exchange. Exchanges are subject to availability.
3. Store Credit: If an exchange is not possible, we will issue store credit equal to the value of the returned item(s). Store credit can be used on any future purchase.
4. Non-refundable items: Certain items such as sales items or intimates) are not eligible for credit or exchange.
5. Shipping Costs: Return shipping costs are the responsibility of the customer unless the item received was incorrect or defective.
If you have any questions about our refund policy, please don't hesitate to contact us at thebrillaco@gmail.com